I called the front desk around midnight to ask for a pillow for a normal human and I will say, while they weren't particular nice, housekeeping did bring me a couple of additional pillows and quickly, too. I mean at least a foot thick, so unless you are a giraffe, it's very uncomfortable. There were 4 of them, al the same height. Three cars were waiting - it was in the middle of the day.) Additionally, the pillows are AWFUL. However, the rooms are dated, the walls are thin, the front desk personnel are not friendly and valet takes A VERY LONG TIME! (upon arrival.if you call when you're ready to leave, the car is right there. It's the best (only?) casino close by, so if you want to gamble and then go straight to your room, this is the best hotel. We only wanted a non smoking room like we paid for and we wanted our room ready on time We never wanted a free room or a nice room. Furthermore, it seems this floor is the dumping ground for luggage carts or whatever they are called in the hallway. I have no problem with smoking floors and people smoking but I dont want to be on those floors. Our room smells horrible and I have a terrible headache. The floor assigned to smoking smells like old stale smoke. He called the hotel for us and said the room was now ready but it was still smoking. Asked for a manager and after some confusion realized we were in Indiana. The number led to the main switchboard in Atlantic city. We waited over and hour and tried to call the hotel. Futhermore, the room was not ready and we were told to leave our number and they would call us. They said there was nothing they could do. Explained we dont smoke and we booked non smoking. Room was not ready and was told they put us in a smoking room. Arrive at 4om to check in as stated on reservation. So, we booked the room online and was very careful to choose a non smoking room.

Tropicana hotel in evansville